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Customer Experience Management and its Role in CRM By Dr. Nancy Rauseo
Most of you probably know that the philosophy behind CRM is to create long-term, loyal customers. The longer a company can retain its customers, the more loyal those customers can become towards the company. Customer retention can be achieved through … Continue reading
Empowering your HR Department by focusing on high value activities
HR departments are often overwhelmed with low value activities such as filing performance reviews, filing supervisor notes, processing benefit enrollments, answering employee inquiries about vacation and accrued benefits. While necessary, these activities do not create the same value if these … Continue reading
Unattended Data Integrity Checker
Checking the integrity of your Sage Accpac ERP data on a regular basis has never been easier! Unattended Data Integrity Checker enables you to schedule when your Sage Accpac ERP data is to be checked and maximizes system resource usage … Continue reading
Document Management – Improve your shipping and delivery document processes
Distribution centers must include numerous shipping documents before products can be released. The speed and accuracy of obtaining the right documentation has a direct impact on a company’s bottom line. Such documents may include information that may not be currently … Continue reading
Posted in June 2006, Newsletter
Tagged Axis Newsletter, business management systems, Data Warehouse, employee retention, Human Resources (HR), Human Resources Management System (HRMS), Reduce costs, Reduce total cost of sales, Sage HRMS, streamlined business processes, Warehouse Management Systems (WMS)
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Frequently Asked Questions
Sage Accpac ERP Q – Can I create a new Customer while entering an order or quote in the Order Entry module? A – Yes. While in the O/E Order Entry window, click the New symbol next to the Customer … Continue reading
Posted in June 2006, Newsletter
Tagged ACCPAC, Axis Newsletter, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, Sage Accpac, Sage Accpac ERP, Sage CRM, SageCRM
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Tool of the Month
PrintKey 2000 PrintKey is a screen capture program that can capture the screen or any part of it with the press of the Print Screen key (or any other key you configure). You can adjust the captured picture’s brightness, contrast, … Continue reading
Best Practices in CRM Maintaining Customer Intelligence By Dr. Nancy Rauseo
Customer intelligence is the application of customer knowledge. It is a company’s ability to effectively utilize what it continuously learns about a customer. A company must first identify and then capture customer intelligence. Once your company has done so, the … Continue reading
Posted in May 2006, Newsletter
Tagged Axis Newsletter, Business Intelligence (BI), business management systems, business metrics, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Human Resources (HR), Human Resources Management System (HRMS), Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, Sage CRM, Sage HRMS, SageCRM
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Empower Your HR Department – Reduce the Time & Cost of Compiling Information
How much time do you spend searching for information in employee file folders? How much time do you spend collating that information for management reports? Wouldn’t it be easier just to have all that information at your fingertips in HR … Continue reading
Moving and Tracking Goods through Your Warehouse Using License Plates
How can goods be moved and tracked through the warehouse? Well, with WMS, logs are created automatically to provide after-the-fact reporting of movement and the Web Dispatch and handheld screens allow easy lookup of current stock locations. But what about … Continue reading
Posted in May 2006, Newsletter
Tagged ACCPAC, Axis Newsletter, Data Warehouse, Sage Accpac, Warehouse Management Systems (WMS)
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Resource Planner for SageCRM
Product Features Graphically manage and schedule your resources from a multiple weekly or monthly view. Users are color-coded for easy schedule viewing. Easily view all scheduled activity in a weekly view. Monthly View Easily view all scheduled activity in a … Continue reading
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