Tag Archives: Enhanced customer satisfaction and retention

CRM and Business Intelligence Get Smarter with Analytics

Business analytics used to be a very geeky endeavor practiced by hard-core IT people skilled in the arcane arts of data access, data mining, data analysis, and, of course, data warehousing. Those days are largely gone — and so are … Continue reading

Posted in Business Intelligence (BI), Customer Relations Management (CRM), Newsletter, November 2010 | Tagged , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Tips, Tricks & Tutorials

This month’s Video Learning, available now on our website, will help you learn new features and become more productive with your Sage Accpac ERP and SageCRM systems. We hope you enjoy them and find them useful. As always, your feedback … Continue reading

Posted in Customer Relations Management (CRM), Enterprise Resource Planning (ERP), Newsletter, November 2010 | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

What is ERP Really? Part 2 of a 5 part series

In part 1 of the series, the real definition of ERP was discussed and that ERP is here to stay. In part 2, learn about the impact it can have on a business, your company’s performance, and how it fits … Continue reading

Posted in Newsletter, October 2010 | Tagged , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

New Version Releases

SageCRM Version 7.0 More than ever, businesses are focusing on making their processes more efficient and their staff more productive. SageCRM v7.0 delivers on these goals with a customizable, interactive dashboard; fresh, modern user interface; an Active Directory import that … Continue reading

Posted in Newsletter, October 2010 | Tagged , , , , , , , , , , , , , , , , | Leave a comment

Tips, Tricks, & Tutorials

This month’s Video Learning, available now on our website, will help you learn new features and become more productive with your Sage Accpac ERP and SageCRM systems. We hope you enjoy them and find them useful. As always, your feedback … Continue reading

Posted in Newsletter, October 2010 | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

What is ERP Really?

Part 1 of a 5 part series The software industry has a tendency to throw around a lot of acronyms like CRM, ERP, HRMS, and others.  Some are self explanatory once you realize what they stand for, such as Human … Continue reading

Posted in August 2010, Newsletter | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

Using Email Marketing to Keep Customers and Build Relationships

Email isn’t just a cost-effective, high-ROI tool to reach new customers. It has become a brand tool that can create and sustain customer relationships at different levels. While competition keeps heating up to reach inboxes, the need to respect customers’ … Continue reading

Posted in August 2010, Newsletter | Tagged , , , , , , , , , | Leave a comment

Insights on Insights

Axis principles attended Sage’s annual partner conference, Insights, in May.  In an article posted on WebCPA, Manny Buigas, CPA and principal at Axis Global Partners, was quoted as being “encouraged by Sage’s renewed commitment to CPAs, and to the channel … Continue reading

Posted in Enterprise Resource Planning (ERP) | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

June’s Tips and Tricks Tutorials:

Customize Grids & Lists SageCRM presents information in several formats including lists and grids. In this tutorial, we show you how easy it is to customize Lists and Grids to present the information that’s most important to you. Duration : … Continue reading

Posted in Customer Relations Management (CRM) | Tagged , , , , , , , , , , | Leave a comment

Chief Marketers Rules for Success

The rules for success have changed dramatically. Today’s chief marketing officer needs to be a “test and learn” person relying on their CRM system for a strong infrastructure of data, tools, and analytics. With an average tenure of twenty-four months, … Continue reading

Posted in Customer Relations Management (CRM) | Tagged , , , , , , , , , , , , , , , | Leave a comment