Tag Archives: Enhanced customer satisfaction and retention

Business Intelligence is Easier & More Valuable (BI Blog)

A recent article on WebCPA.com titled, BI – Not Just for IT Pro’s Anymore – quoted Axis on the benefits of BI as a profit tool.  The article stated that “BI is becoming an understandable, usable and affordable initiative for … Continue reading

Posted in March 2010, Newsletter | Tagged , , , , , , , , , , , , , , , | Leave a comment

Four Ways Social Media Impacts CRM (CRM Blog)

From CRMToday.com We found an interesting article on CRMToday.com regarding the projected impact of Social Media on CRM systems.  As businesses are seeing the benefits of taping into social media, it makes sense that utilizing CRM systems to help manage … Continue reading

Posted in March 2010, Newsletter | Tagged , , , , , , , , , , , , , , , | Leave a comment

Reduce the Risks of Sales Tax Audits (ERP Blog)

We are often asked about helping our clients develop strategies for managing sales and use tax.  This will be especially critical in 2010 as local governments are looking for missing revenue to help fill voids left by the recession.  The sales … Continue reading

Posted in March 2010, Newsletter | Tagged , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Windows 7 or Mac??? You May Be Surprised

So, I just had to speak to this issue. I am utterly fascinated by the seemingly constant battering of the loyalists of Apple’s MAC. Let me be clear on my own bias first, and yes, everyone has their own bias. … Continue reading

Posted in Customer Relations Management (CRM) | Tagged , , , , | Leave a comment

Are You a Customer Centric Company?

Success = Customer Satisfaction! So many people seem to want to talk about CRM (Customer Relationship Management) in terms of technology.  Nothing could be further from the truth! Let me ask this question. Does CRM exist without computers or software? … Continue reading

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Interested in having a voice in ERP or CRM applications?

Want to hear what others have to say? Now you can interact with others sharing the same needs as you. Looking to be a part of a community that can serve to grow your business? AXIS GLOBAL PARTNERS Presents two … Continue reading

Posted in January 2010, Newsletter | Tagged , , , , , , , , , , , | Leave a comment

SageCRM – More Than Just a Sales Tool

It’s easy to think of CRM, and CRM software, as a tool that the salespeople use. But great CUSTOMER RELATIONSHIPS (the “CR” in “CRM”) are built on much more than sales. So let’s take a look at some of the … Continue reading

Posted in January 2010, Newsletter | Tagged , , , , , , , , , , , , , | Leave a comment

A Closer Look at CRM Reveals Clear Benefits

One of the key components of the Sage Accpac Extended Enterprise Suite is SageCRM which provides tools that support your Sales, Marketing, and Customer Support activities.  If you need better sales pipeline visibility, want to find new revenue opportunities, or … Continue reading

Posted in Newsletter, October 2009 | Tagged , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Grow your business, time to RE-INVENT!

ERP is not confined within the walls of a single entity. Its data flows go out to suppliers and vendors, customers and prospects. Information is presented on Internet websites and transferred to other computers on a network at the speed … Continue reading

Posted in Enterprise Resource Planning (ERP) | Tagged , , , , , , , , | Leave a comment

CRM …. Is it an expense or revenue generation?

I woould be interested in hearing what some of you think. Will CRM help your business? Is it just some hype? Let’s dialog this…..

Posted in Business Intelligence (BI) | Tagged , , , , , , , , , , , , , | Leave a comment