You are now browsing: Customer Relations Management (CRM)

Implementing a customer relationship management system can give your organization the ability to enhance the lifetime revenue of every current and potential customer.

Tips, Tricks & Tutorials: Bills of Material & Lead Conversion

Video tips, tricks and tutorials help you become more productive with your Sage Accpac ERP and SageCRM systems. Featured this month: View our Entire  Video Learning Library Adobe Flash Player is required Bills of Material The Sage ERP Accpac Bills … Continue reading

Posted in CRM Videos, Customer Relations Management (CRM), December 2011, Enterprise Resource Planning (ERP), ERP Videos, Newsletter, Tips & Tricks Videos | Tagged , | Leave a comment

Sage CRM Integrated E-mail Marketing – A Powerful Combination

Email isn’t just a cost-effective, high-ROI tool to reach new customers. It has become a brand tool that can create and sustain customer relationships at different levels, thanks to e-mail marketing tools.  However, branding is no longer enough.  While competition … Continue reading

Posted in Customer Relations Management (CRM), Newsletter, October 2011 | Tagged , , | Leave a comment

Streamline Processes and Maximize Resources with Integrated E-commerce

Businesses today are increasingly looking to the Web to streamline processes and maximize resources. Thus, an e-commerce solution that enables you to leverage existing processes and systems is the key to harnessing the power of the Web.  E-commerce is the most … Continue reading

Posted in Customer Relations Management (CRM), Newsletter, October 2011 | Tagged | Leave a comment

FREE WEBINAR: eMarketing Success

Learn about the power of Sage CRM E-marketing.  Join our free webinar to get the full scope of how the combined tools could positively impact your emarketing success. Everyone who attends the webinar will receive our whitepaper on “The Benefits … Continue reading

Posted in Customer Relations Management (CRM), Newsletter, October 2011 | Leave a comment

Increase Customer Loyalty by Improving the Information in Your CRM System

According to the Harvard Business Review, the average business loses 50% of their customers every five years. In the book ‘Leading on the Edge of Chaos’, the authors state that acquiring new customers can cost as much as five times … Continue reading

Posted in Customer Relations Management (CRM), Newsletter, September 2011 | Leave a comment

How Your CRM System Can Improve Your Company’s Cash Flows

CRM systems are most often introduced to an organization as part of a wider project to improve sales productivity, visibility and efficiency. CRM can help companies focus on sales methodology, forecasting, opportunity management, and customer service and support.  However, many … Continue reading

Posted in August 2011, Customer Relations Management (CRM), Newsletter | Leave a comment

Overwhelmed with Managing Social Media? CRM Can Help!

The simple answer is yes.  Social media has grown by leaps and bounds in the last 5 years.  Twitter alone has amassed almost 200 million users since its launch in 2006.  Suddenly social media has become a force that no … Continue reading

Posted in Customer Relations Management (CRM), July 2011, Newsletter | Leave a comment

Tips, Tricks, & Tutorials

Video tips, tricks and tutorials help you become more productive with your Sage Accpac ERP and SageCRM systems. Featured this month: View our Entire Video Learning Library Adobe Flash Player is required

Posted in CRM Videos, Customer Relations Management (CRM), Enterprise Resource Planning (ERP), ERP Videos, June 2011, Newsletter, Tips & Tricks Videos | Leave a comment

Empower Your Sales and Marketing Teams

Ten Things You Can Learn about your Sales and Marketing Efforts from Your CRM System Customer relationship management (CRM) vendors often claim that their software can do practically anything, from revealing which leads work (and which don’t) to who your … Continue reading

Posted in Customer Relations Management (CRM), May 2011, Newsletter | Tagged , , , , | Leave a comment

Have You Registered For Sage Summit Yet?

No matter how long you’ve been using your Sage solution, you can do more and you can learn more. That’s what Sage Summit is all about. It’s the annual conference for Sage customers, taking place July 12-15, 2011 on the … Continue reading

Posted in April 2011, Customer Relations Management (CRM), News, Newsletter | Tagged , | Leave a comment