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Tag Archives: SageCRM
Defining Customer Intelligence Requirements By Dr. Nancy Rauseo
Implementing a physical CRM software solution is the easy part. Figuring out what information to capture in the CRM solution and how to use it are the more difficult tasks. Before thinking about a CRM software solution, companies first need … Continue reading
Posted in February 2006, Newsletter
Tagged Axis Newsletter, Business insight, Business Intelligence (BI), CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, How to buy CRM, Sage CRM, SageCRM
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Featured CRM Component: Sage ACCPAC ERP 5.3 National Accounts Integration for SageCRM 5.7
The National Account component for SageCRM 5.7 will integrate all the National Accounts from Sage ACCPAC ERP 5.3 as Companies in CRM. It also links the National Account’s subsidiary Companies from Sage ACCPAC ERP in CRM and displays them under … Continue reading
Posted in February 2006, Newsletter
Tagged ACCPAC, Axis Newsletter, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, Sage Accpac, Sage Accpac ERP, Sage CRM, SageCRM
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Frequently Asked Questions
Sage Accpac ERP Q – How do you set up recurring charges in the General Ledger? A – The first step is to create a schedule in Common Services. The second step is to create a Recurring Entry under General … Continue reading
Posted in February 2006, Newsletter
Tagged ACCPAC, Axis Newsletter, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, Human Resources (HR), Human Resources Management System (HRMS), Sage Accpac, Sage Accpac ERP, Sage CRM, Sage HRMS, SageCRM
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The Financial Impact of CRM: The Real Story (Part 3)
This article is the third of a series of articles focusing on the financial impact of CRM on an organization. The article centers on the CRM benefits associated with improved efficiencies. We will discuss some practices used by successful companies … Continue reading
Posted in January 2006, Newsletter
Tagged Axis Newsletter, business management systems, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Human Resources (HR), Human Resources Management System (HRMS), Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, Reduce costs, Reduce total cost of sales, Sage CRM, Sage HRMS, SageCRM
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Frequently Asked Questions
Sage Accpac ERP Q – How do you setup a sick pay earning code when it is being paid through a third party company? For example, when an employee is unable to work due to illness and they receive sick … Continue reading
Posted in January 2006, Newsletter
Tagged ACCPAC, Axis Newsletter, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, Human Resources (HR), Human Resources Management System (HRMS), Sage Accpac, Sage Accpac ERP, Sage CRM, Sage HRMS, SageCRM
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The Financial Impact of CRM: The Real Story (Part I)
By Dr.Nancy Rauseo Although many consulting and research companies caution that a high percentage of the CRM projects don’t produce measurable business benefits, the reasons are associated with wrong approaches to implementation. When using the right approach, companies can experience … Continue reading
Posted in Newsletter, November 2005
Tagged Axis Newsletter, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Human Resources (HR), Human Resources Management System (HRMS), Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, Reduce costs, Reduce total cost of sales, Sage CRM, Sage HRMS, SageCRM
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Frequently Asked Questions
Sage Accpac ERP Q – How do you turn off the Accpac Splash Screen for a Terminal/Citrix user to reduce the loading process?A – On your Window Desktop, click on Start, Run, and then type regedit. Expand on HKEY_CURRENT_USER, then … Continue reading
Posted in Newsletter, November 2005
Tagged ACCPAC, Axis Newsletter, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, Sage Accpac, Sage Accpac ERP, Sage CRM, SageCRM
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The Financial Impact of CRM: The Real Story (Part 2)
This article is the second of a series of articles focusing on the financial impact of CRM on an organization. The article centers on the CRM benefits associated with increased revenues. We will also highlight a few best practices related … Continue reading
Posted in December 2005, Newsletter
Tagged Axis Newsletter, business metrics, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, How to buy CRM, Human Resources (HR), Human Resources Management System (HRMS), Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, Reduce costs, Reduce total cost of sales, Sage CRM, Sage HRMS, SageCRM
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Frequently Asked Questions
Sage Accpac ERP Q – Can you create a General Ledger Journal Entry that will adjust the balance in a Subledger Control Account?A – A General Ledger (GL) account designated as the control account for a subledger can only accept … Continue reading
Posted in December 2005, Newsletter
Tagged ACCPAC, Axis Newsletter, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, Human Resources (HR), Human Resources Management System (HRMS), Sage Accpac, Sage Accpac ERP, Sage CRM, Sage HRMS, SageCRM
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