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Tag Archives: Key performance indicators (KPI)
CRM and Business Intelligence Get Smarter with Analytics
Business analytics used to be a very geeky endeavor practiced by hard-core IT people skilled in the arcane arts of data access, data mining, data analysis, and, of course, data warehousing. Those days are largely gone — and so are … Continue reading
Posted in Business Intelligence (BI), Customer Relations Management (CRM), Newsletter, November 2010
Tagged Axis Newsletter, Business Intelligence (BI), business metrics, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, Customer Service eCommerce, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), How to buy CRM, Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, Key performance indicators (KPI), Sage Accpac ERP, Sage CRM, SageCRM
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Insights on Insights
Axis principles attended Sage’s annual partner conference, Insights, in May. In an article posted on WebCPA, Manny Buigas, CPA and principal at Axis Global Partners, was quoted as being “encouraged by Sage’s renewed commitment to CPAs, and to the channel … Continue reading
Posted in Enterprise Resource Planning (ERP)
Tagged ACCPAC, CRM Features, CRM Software, CRM Videos, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, ERP Videos, Informational Videos, Key performance indicators (KPI), Sage Accpac, Sage Accpac ERP, Sage CRM, SageCRM, Tips & Tricks Videos
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Insights on Insights
Axis principles attended Sage’s annual partner conference, Insights, in May. In an article posted on WebCPA, Manny Buigas, CPA and principal at Axis Global Partners, was quoted as being “encouraged by Sage’s renewed commitment to CPAs, and to the channel … Continue reading
Posted in June 2010, Newsletter
Tagged ACCPAC, Axis Newsletter, CRM Features, CRM Software, CRM Videos, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, ERP Videos, Informational Videos, Key performance indicators (KPI), Sage Accpac, Sage Accpac ERP, Sage CRM, SageCRM, Tips & Tricks Videos
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New Features That Are Simply Dashing
Version 5.5 of Sage Accpac introduced new analytical dashboards in Accounts Payable, Accounts Receivable, and for Sales Analysis. These new dashboards provide a visual snapshot of your company’s financial and operational status. They are a fantastic tool for enabling managers … Continue reading
Increase revenues, gross profit and lower selling costs through CRM Analytics
In small and medium sized business, economic events are captured, recorded, and reported from their ERP systems and financial statements are generated monthly for management to discuss. The income statement is analyzed and compared to a previous period, variances are … Continue reading
Posted in March 2008, Newsletter
Tagged Axis Newsletter, business management systems, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, How to buy CRM, Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, Key performance indicators (KPI), Sage Accpac ERP, Sage CRM, SageCRM
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Understanding Business Intelligence – Part 4
In this article, we will dig in more deeply into the Business Intelligence reporting elements by explaining the basics of multidimensional analysis and the differences with operational reports. As we mentioned in our previous articles, business managers who need to … Continue reading
Posted in February 2008, Newsletter
Tagged ACCPAC, Axis Newsletter, Business Intelligence (BI), business metrics, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, Key performance indicators (KPI), Sage Accpac, Sage CRM, SageCRM
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Understanding Business Intelligence – Part 3
In this article, we will go over the main elements you will need to have in place in order to establish a Business Intelligence (BI) attitude in your organization. The main elements are technology, people and organization culture. Technology No … Continue reading
Understanding Business Intelligence – Part 2
In our previous article, we explained what Business Intelligence (BI) is and what it can do for your organization. In this issue, we will address how BI works in the real world (not only in the technology world). We will … Continue reading
Posted in August 2007, Newsletter
Tagged ACCPAC, Axis Newsletter, Business insight, Business Intelligence (BI), business management systems, business metrics, employee retention, Human Resources (HR), Human Resources Management System (HRMS), Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, Key performance indicators (KPI), Sage Accpac, Sage HRMS
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Understanding Business Intelligence
In today’s fast-paced market, those companies that can create competitive advantages and superior strategies will leave their slower competitors behind. Even though today’s technologies allow organizations to create and access massive volumes of data, management normally struggles with what the … Continue reading
Measuring CRM’s Bottom Line Impact – Part 1 By Dr. Nancy Rauseo
Sometimes the most challenging part of implementing CRM is selling it internally to your company’s management and to the employees that will end up living and breathing CRM. Regardless of a company’s size, you will likely need to quantify the … Continue reading
Posted in March 2007, Newsletter
Tagged ACCPAC, Axis Newsletter, Business Intelligence (BI), business metrics, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, How to buy CRM, Human Resources (HR), Human Resources Management System (HRMS), Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, Key performance indicators (KPI), Sage Accpac, Sage CRM, Sage HRMS, SageCRM
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