Tag Archives: Customer retention

A Closer Look at CRM Reveals Clear Benefits

One of the key components of the Sage Accpac Extended Enterprise Suite is SageCRM which provides tools that support your Sales, Marketing, and Customer Support activities.  If you need better sales pipeline visibility, want to find new revenue opportunities, or … Continue reading

Posted in Newsletter, October 2009 | Tagged , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Grow your business, time to RE-INVENT!

ERP is not confined within the walls of a single entity. Its data flows go out to suppliers and vendors, customers and prospects. Information is presented on Internet websites and transferred to other computers on a network at the speed … Continue reading

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CRM …. Is it an expense or revenue generation?

I woould be interested in hearing what some of you think. Will CRM help your business? Is it just some hype? Let’s dialog this…..

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Ask about your concerns

This is your opportunity to ask..anything ..well almost anything. Ask about your concerns about CRM. Ask what it can do for you. Mention your issues with your current system. Or anything else about CRM and ERP …

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CRM: Measuring your ROI

Measuring-your-ROI Continue reading

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Grassroots Customer Relationship Management

Grassroots-Customer-Relationship-Management Continue reading

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Customer Relationship Management in Customer Service

Customer-Relationship-Management-in-Customer-Service Continue reading

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Customer Relationship Management 2.0

Customer-Relationship-Management-2.0 Continue reading

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Digging for data

Watch the “Digging for Data” video. Continue reading

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EES Supplement: Hit the Road with SageCRM Mobile

Smartphones have rapidly become the working tool of choice for mobile professionals.  Even the trusty laptop has been demoted to the ‘big and clunky’ category.  Now that CRM is well-established and proven its value for many businesses, IT departments are … Continue reading

Posted in August 2009, Newsletter | Tagged , , , , , , , , , , , , , , , , , | Leave a comment