Search The Site
RSS & Newsletter Subscription
Tag Archives: Customer Relationship Management
Sage has launched the Sage CRM Online Community where you can connect with other users, read insightful articles, comment on blog posts, and stay current on support issues. Plus you’ll find a wealth of tips and tricks that will help … Continue reading
Sage has announced that beginning in May 2010, SageCRM Version 7.0 in both the standalone and integrated versions (via Accpac Extended Enterprise Suite) will be available to customers using Sage Accpac 5.6. Some of the new features of SageCRM 7.0 … Continue reading
CRM – Customer Relationship Management
Excellent customer service is always about being aware of your customer’s needs and reacting to them effectively and in a timely manner. CRM enables you to understand, anticipate, and respond to those needs in a consistent way, right across your entire organization.
Practicing CRM requires an efficient and integrated internal business system. Many businesses can greatly benefit from the organizational discipline and technology that CRM provides.
CRM will help your business if you view it as a set of tools that empowers you to do more……. Continue reading
We all know it is important to know how your company is perceived by your customers or clientele. We also know that the level of customer satisfaction is directly proportional to how your business will do in the future. But as a manager or owner the magic question is: How do I measure this