Tag Archives: Customer Relationship Management

Tips, Tricks, & Tutorials

This month’s Video Learning, available now on our website, will help you learn new features and become more productive with your Sage Accpac ERP and SageCRM systems. We hope you enjoy them and find them useful. As always, your feedback … Continue reading

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Sage CRM Online Community

Sage has launched the Sage CRM Online Community where you can connect with other users, read insightful articles, comment on blog posts, and stay current on support issues.  Plus you’ll find a wealth of tips and tricks that will help … Continue reading

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SageCRM 7.0 Available in May

Sage has announced that beginning in May 2010, SageCRM Version 7.0 in both the standalone and integrated versions (via Accpac Extended Enterprise Suite) will be available to customers using Sage Accpac 5.6. Some of the new features of SageCRM 7.0 … Continue reading

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Grassroots Customer Relationship Management

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Customer Relationship Management in Customer Service

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Customer Relationship Management 2.0

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Digging for data

Watch the “Digging for Data” video. Continue reading

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CRM-What positive impact can my organization expect?

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CRM – Customer Relationship Management

Excellent customer service is always about being aware of your customer’s needs and reacting to them effectively and in a timely manner. CRM enables you to understand, anticipate, and respond to those needs in a consistent way, right across your entire organization.

Practicing CRM requires an efficient and integrated internal business system. Many businesses can greatly benefit from the organizational discipline and technology that CRM provides.

CRM will help your business if you view it as a set of tools that empowers you to do more……. Continue reading

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How Important is CRM to Your Business?

We all know it is important to know how your company is perceived by your customers or clientele. We also know that the level of customer satisfaction is directly proportional to how your business will do in the future. But as a manager or owner the magic question is: How do I measure this

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What is Sage CRM

Watch the “What is Sage CRM?” video. Continue reading

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