The Value of SageCRM for Accounting

One of the most significant components of the new Sage  Accpac Extended Enterprise Suite  (“EES”) is SageCRM.  If you’ve done some homework, you probably discovered that SageCRM is a fantastic tool for sales and marketing professionals.  But if you look a little deeper, you’ll realize that SageCRM offers tremendous benefit to your accounting    operations as well.  Let’s explore.

Better Cash Flow and AR Collections
SageCRM provides an “AR Collections Manager” that allows your accounting personnel to prioritize and manage customer collections and rapidly convert outstanding invoices into cash in the bank.  The AR Collections Manager consolidates outstanding account information into a single view that combines graphs and data in tables that allow you to quickly identify potential problems and schedule follow up action.  Plus, the integrated Calendar and Task Manager takes you beyond a static printed aging report and arms you with tools to prioritize collection calls, escalate accounts, and schedule automatic email reminders.  And since everyone in your organization is working from the same Extended Enterprise database, your sales people will have access to customer history and can help keep the collections process moving during their interaction with customers.

No More Hand Holding
No doubt your accounting department receives multiple requests each week from sales and customer service regarding status of orders, shipments, refunds, credit lines, payments received, and endless other accounting and  operational   inquiries.  With Extended Enterprise Suite, SageCRM can   provide a window to Sage Accpac ERP because all data is centralized in a single database.  That means sales and customer service personnel get fast answers using SageCRM to perform their own operational inquiries while Accounting benefits from fewer daily interruptions.  In fact with appropriate security settings, sales can enter orders directly into Sage Accpac ERP from the SageCRM desktop.

Improve Vendor Management
SageCRM makes it easy to stay on top of vendor discounts, track special contract arrangements, and process purchasing requests and quotes in a timely fashion.  With the Calendar and Task Management functions, you can set up task reminders to take advantage of timely payment discounts.  Using the Communication Management function of SageCRM, you can keep track of key members of your Vendor’s team and collect all agreements and documents in one place which will ensure fantastic vendor relationships.

Those are just a few examples of how SageCRM and the Accpac Extended Enterprise Suite will transform your business from a restricted enterprise with departmental bottlenecks to an integrated and free-flowing extended enterprise. 

Contact us if you’d like to learn more about Extended Enterprise Suite or SageCRM.

Posted in June 2009, Newsletter | Tagged , , , , , , , , , , , , , , | Leave a comment

Video Learning

Here is this month’s Video Learning to help you learn new features and become more productive with your Sage Accpac ERP and SageCRM systems. Just click the thumbnails to watch and learn! We hope you enjoy them and find them useful. Your feedback is encouraged.

View our Entire Video Learning Library

 

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Posted in June 2009, Newsletter | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

What’s All The Talk About Business Intelligence?

Business Intelligence, or “BI” as it’s commonly called, is a popular buzzword in the software industry. But as technology has matured, today’s BI is more than just a buzzword… it’s an affordable necessity for small and medium-sized businesses. In fact, you have a fantastic set of BI tools that are built right in to your Sage Accpac ERP software that can help slice and dice your way to better profitability and business growth. First, let’s talk about what BI is exactly.

The Right Information at the Right Time
BI is an umbrella term that describes a variety of tools involved in the process of gathering & organizing data into graphical views and meaningful reports that enable quick and informed decisions. Put simply, BI delivers the right information in the right format to the right person at the right time. Without the tools that BI offers, it can be difficult to harness the volumes of data in your Sage Accpac system in a timely fashion. The resulting “information overload” can delay important business decisions. The ultimate objective of BI is to improve the relevance, timeliness and quality of useful information.

No “Techie” Required
One of the most important aspects of BI tools is that they enable non-technical users (like managers and executives) to create charts, graphs, and meaningful reports that interpret large volumes of data without the need for a technical degree. Too often key decision makers are forced to wait weeks or even months while the data they need is extracted and compiled by the IT department in a report that arrives well “after the fact.”

It’s Not Just for “The Suits”
One of the nice things about BI is that it works great as both a strategic and operational tool. Strategically, managers and owners can analyze trends, gross profit margins, and other key performance indicators. Operationally, departmental personnel can streamline procedures. Consider the example of a collections department that goes through a series of tasks, reports, call logs, customer notes, and possibly information in external spreadsheets to determine which customers are overdue. Using BI, all of those tasks and data can be consolidated into a single “Collections Dashboard” that provides a graphical snapshot of overdue customers along with “click of a button” access to underlying detailed account data when needed.

BI and Sage Accpac
Years ago, companies spent big bucks to purchase separate business intelligence software that “snapped on” to their accounting system. Today, Sage Accpac ERP provides sophisticated Business Intelligence tools that are built right in. Modules like Accpac Insight provide you with a high-performance analytics and budgeting. Also, Sage Accpac Alerts will monitor your system for time-sensitive events (example: low inventory) and send an automated email alert to the right person for quick and decisive action. Plus, Sage Accpac Version 5.5 introduced new analytical dashboards with “snapshots” that help you analyze, predict, and manage business performance.

Combining the power of BI tools with human business intuition will empower you with the ability to analyze trends, make tactical decisions and get a leg up on the competition. Contact us if you’d like to find out how to use BI in your business and what combination of tools works best for you.

Posted in March 2009, Newsletter | Tagged , , , , , , , , , , , , | Leave a comment

Sage Introduces SageCRM Version 6.2

In January, Sage announced availability of the new SageCRM Version 6.2.  With the introduction of Sage Accpac Extended Enterprise Suite in 2008, SageCRM is embedded within Sage Accpac and has become an important component of your system.  So let’s take a look at some of the new features and how they’ll benefit your business.

OK, Give Me the Top Level Stuff

Expanded Relationship Management – a new “Related Entities” feature allows you to set up and manage relationships between multiple entities such as a holding company and its subsidiaries. You can also use this feature to manage multiple sales reps selling to various divisions within the same company (which can help identify cross-sell opportunities).

Enhanced Email Management – ensure professional communication with the enhanced SageCRM email editor with multilingual spell check capability.

Simplified Address Management – a new Address Maintenance screen provides an overview of links between companies, people, and addresses to reduce potential duplicate entries and minimize data maintenance and administration.

Branding Toolkit – a new toolkit allows you to change the look and feel of SageCRM to better match your corporate brand.  Included are a number of pre-configured themes that can also be customized by the System Administrator.

Contact us for more information or a demonstration of SageCRM Version 6.2.

What’s New in Version 6.2?
To learn more about the new features of SageCRM Version 6.2, download a copy of “What’s New in SageCRM Version 6.2

Posted in March 2009, Newsletter | Tagged , , , , , , , , , , , , , , | Leave a comment

French and Spanish Language Overlays Ready for Download

New French and Spanish language overlays are available for your Sage Accpac ERP system. Language overlays translate the financial and operational modules, as well as the Help text, into either French or Spanish. The language overlays are FREE.  Please contact us and we will be happy to provide them.

Posted in March 2009, Newsletter | Tagged , , , , , | Leave a comment

So, What’s This Extended Enterprise Suite Anyway?

By now, you’ve probably heard about the new Sage Accpac Extended Enterprise Suite (“EES”) that was rolled out in the middle of 2008. EES consolidates your financial, operational, sales, marketing, and customer support functions into a single application. If you’re wondering what components make up the suite and the benefit it offers, read on and learn more about this exciting option for your Sage Accpac ERP system.

What Makes Up the “Suite”?
At its core, EES represents the marriage of SageCRM in the front office with Sage Accpac ERP in the back office. Throw in the new Analytical Dashboards feature and tighter integration with Sage Accpac HRMS and Sage FAS Fixed Assets and you’ve got the powerful new Extended Enterprise Suite that delivers a complete view of your entire business from sales to accounting and from the warehouse to customer support.

How Does That Help?
Many cutting-edge technologies of yesterday were the exclusive domain of large enterprise companies. A complete end-to-end system was cost-prohibitive for most small and mid-sized businesses that often struggled with a patchwork of disparate software and departments that operated in functional “silos.” But the technology of   yesterday is now mature, accessible, and affordable … something that’s appealing to companies of all sizes.

What Will My Business Look Like When It’s EXTENDED?
SageCRM, formerly a separate installation with unique hardware and database requirements, is now embedded within Sage Accpac ERP. That means everyone in your company is working from the same data, following the same workflow, and breaking down departmental barriers to improve efficiency. Integrated data translates into more accurate reports, better decisions, and a complete 360-degree view of your operations.

It transforms your business from a restricted enterprise with departmental bottlenecks to an integrated and free-flowing extended enterprise.

Other Nice Benefits
In addition to providing operational simplicity, Extended Enterprise Suite takes the complexity out of software  purchase, maintenance and service. EES is priced per user (not by module), giving each user total access to all suite functionality (Note: special pricing is available to existing Sage Accpac customers that want to upgrade). Also, the functionality from 10 Sage Accpac Options that formerly required separate purchase and installation are now built in to the Extended Enterprise Suite including GL Security, new inquiry features, Lot Tracking with Serialized Inventory, and others.

Stay tuned for future newsletters that will explore EES in more detail. In the meantime, please contact usif you’d like to learn about EES sooner rather than later.

Posted in March 2009, Newsletter | Tagged , , , , , , , , , , , , , , , , | Leave a comment

Video Learning

Here are this month’s Video Learning clips to help youvlearn new features and become more productive withy our Sage Accpac ERP and SageCRM systems. Just click the thumbnails to watch and learn! We hope you enjoy them and find them useful. Your feedback is encouraged.

Adobe Flash Player is required

Posted in March 2009, Newsletter | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

Tips & Tricks: Scheduling Recurring Transactions

In business, certain things occur regularly like lease payments and insurance. For these transactions, you can rely on the Recurring Transactions feature in your Sage Accpac System. Here’s how:

  1. Open the Scheduling folder in Common Services, then double-click the Schedules icon.
  2. At the top of the screen, type a Schedule Code and Description for this transaction.
  3. Select whether you want to schedule a reminder and who will receive notification (if “Specific User” is selected, enter his/her ID)
  4. At the bottom of the screen, select the frequency of recurrence (daily, monthly, etc.)
  5. Click the Add button
  6. Open AR, AP, or GL and attach your recurring transactions to the schedules you’ve created.
Posted in March 2009, Newsletter | Tagged , , | Leave a comment

Integration of the Order Entry module to the Project and Job Cost module.

With the Order Entry and Project and Job Cost modules, you can now enter job-related orders in the Order Entry module and track project costs in Project and Job Cost (PJC).

You can enter a quote in Order Entry and create the contract in PJC on the fly using the New Contract Wizard. The New Contract Wizard lets you copy an existing contract to make the new one. This means that you can create one or more contracts in Project and Job Cost that act as templates for all the new contracts created in Order Entry.

When you post the quote, Order Entry sends estimates of the quantity, total cost, and total revenue to Project and Job Cost. 

When you change the quote to Active and post it in Order Entry, Project and Job Cost changes the project status to Open.

Orders can list material details items from inventory used on the job and they can list miscellaneous charges, which can be PJC categories like labor, equipment, subcontractor, or overhead charges, or miscellaneous charges such as shipping and handling.

If an order is designated as job-related, all detail lines on the order must be job-related.

Order Entry lets you handle the complete order processing cycle in Order Entry, or create the order and shipment in Order Entry and manage the billing and invoicing in the Project and Job Cost module (called Project Invoicing).

You can choose to post job-related invoices in Order Entry for projects that use item invoicing (except for projects that use the completed project accounting method). When you post the invoices in Accounts Receivable, Accounts Receivable updates Project and Job Cost with the cost and billing information.

Setting Up Contracts in PJC from Order Entry
You can set up template jobs that you can copy for each new order using the New Order Wizard in Order Entry or you can set up jobs that are used by groups of orders.

The wizard copies the settings, projects, categories, and resources from the existing contract to the new contract. The wizard also lets you choose to use original or current estimates, actual revenues and costs, or no amounts from the existing contract as the default estimate for the new contract. You can also choose whether to use the same Optional Fields as the existing contract or the program default Optional Fields.

If you are entering a job-related quote, the quote details must be applied to projects that have an Estimate project status in Project and Job Cost. (The contract can have an Open status, but the project status must be Estimate.)

When you change the order type of a job-related order from Quote to Active, the program will change the project status of all projects listed in the order details from Estimate to Open.
On the Project tab in PJC Contract Maintenance, you can also choose for projects:

  • Whether the default cost for miscellaneous charges comes from the miscellaneous charge record or from the contract.
  • Whether the billing rate comes from the contract billing rate, from the customer price list, or from a price list specified for the project. (Accrual-basis or billings and costs projects only.)

Setting up the Integration between Order Entry and PJC
Setting up the Project and Job Cost integration with Order Entry includes:

  • Deciding how you are going to invoice customers in Order Entry or in Job Cost.
  • Deciding the default method for calculating costs on job-related documents you process in Order Entry.
  • Deciding the default method for billing amounts on job-related documents you process in Order Entry

Deciding How to Invoice Job-Related Orders
One of the most important processing decisions is how you are going to invoice orders/jobs.

Order Entry lets you handle the complete order processing cycle in Order Entry, or create the order in Order Entry and manage the billing and invoicing in the Project and Job Cost module.

  • Service providers normally invoice directly from Order Entry.

A series of service calls can apply to a single project, or you can create new projects for each call. Order Entry lets you create new contracts on-the-fly when you create new quotes. The details for each new contract can be copied from an existing contract—which you can use as a template.

  • Companies with more lengthy or complex projects, such as construction companies, normally use project invoicing, and will likely process addition costs through the Accounts Payable module.

Posting the shipment in Order Entry completes the transactions for the Order Entry module. The transaction is sent to Project and Job Cost, where it calculates the extended billing amount and the cost portion of the order.

You can then process the billings for the transaction by using Project and Job Cost’s Create Billing Worksheet when the project status is set to Completed or by manually entering an invoice in Accounts Receivable. (The Accounts Receivable lets you bill customers for completed projects when the projects status is set to open.)

The following chart shows which types of projects can be invoiced in Order Entry and which have to be processed in Project and Job Cost.


Decide Whether to Record Costs and Charges in Order Entry
You can now record job-related non-material costs in Order Entry as miscellaneous charges. Order Entry sends both cost and revenue amounts to Project and Job Cost. Miscellaneous charges can have two different functions on job-related orders:

  • Allows you to add additional charges to customer orders for invoicing external charges such as freight (UPS or FedEx).
  • Allows you to record internal non-material transactions such as equipment, subcontractors, labor, etc.

You can also process job-related item costs on sales orders in Order Entry, as well as on receipts in Purchase Orders.

Specify a Default Cost for Miscellaneous Charges
You use the option O/E Miscellaneous Charges on the Project tab of the Project Maintenance form to specify whether to use this cost by default for the miscellaneous charge or use the PJC contract cost.

  • Default Cost From Misc. Charges – If you select this option, the extended cost and extended amount specified in the miscellaneous charge setup record in Order Entry are used as defaults.
  • Default Cost From Contract – If you select this option, the cost specified for the miscellaneous charge for the project category (on a basic project) or the resource category (on a standard project) is used as the default.

Setting up Miscellaneous Charges for job-related orders
To create miscellaneous charges for job-related orders, you must select the Allow For Jobs option on the Miscellaneous Charges form in Order Entry, and then specify:

  • An extended cost – For each project in PJC, you can choose to use this cost by default or use the contract cost.
  • A miscellaneous charge expense account

Order Entry credits the expense account and debits the miscellaneous charge clearing account when you ship goods and run Day End Processing. (When you post the invoice, it credits the clearing account and debits cost of goods sold.)

  • A miscellaneous charge clearing account.

The miscellaneous charge clearing account is similar to the shipment clearing account. Order Entry debits the clearing account and credits the miscellaneous charge expense account when you ship goods (and run Day End Processing). It then credits the clearing account and debits cost of goods sold when you post the invoice.

Miscellaneous charges can be assigned to categories with any cost type except material. You must use item detail lines on orders for material cost types.

Note that you can choose by project in Project and Job Cost whether to use the amount specified in Order Entry for the miscellaneous charge or use a default billing rate specified for the contract in PJC.

Before processing miscellaneous charges in Order Entry, you should be aware that:

  • There is a risk that you can record the same costs twice.
  • There are some differences in the calculation of overhead for job-related material costs you process in Order Entry and those you process in Purchase Orders.

Double-Recording Item Costs or Miscellaneous Charges

Processing errors can arise when you bill customers for external charges services or goods that are actually provided by a third party and that you receive in Purchase Orders or record in Accounts Payable.

If you are processing goods or services for a job through several accounting modules, you must decide which modules are going to record the costs and assign them to jobs.

For example, if you enter a job-related PO in the Purchase Orders module, and assign items to a specific contract, project, category, and resource (if applicable), and then create a customer order in Order Entry and assign the same items to the same contract, project, category, and resource, the work in progress account will be overstated, (costs recorded twice) and so will Contract Maintenance.

Similarly, if you enter a job-related order in Order Entry that includes a shipping miscellaneous charge, and then process an A/P invoice for the same charge and treat it as a job-related invoice, you will double-record charges for the job.

If you are invoicing in Project and Job Cost, it might make more sense to omit the miscellaneous charge on the order in Order Entry and record the transaction in Accounts Payable. The shipping charge for the job will then be picked up on the billing worksheet and included on the invoice created in Accounts Receivable.

In any case, you have to decide when and how you want to transfer costs to jobs, and then set up the procedures for processing those costs.

Updating overhead and labor costs in Project and Job Cost
You should also note that Project and Job Cost calculates overhead based on actual quantities for purchase receipts and sales orders for project categories that use the Flat Rate Per Unit overhead calculation. However, the calculations vary, depending on which program you use to process the costs:

  • For job-related costs you process in Purchase Orders, Project and Job Cost calculates overhead and labor for amounts that exclude taxes.
  • For job-related costs you process in Order Entry, Project and Job Cost calculates overhead and labor for amounts that include allocated and expensed taxes.

Specify a Default Billing Rate for a Project
The Project tab on the Project Maintenance form lets you specify a default billing rate for documents you process in Order Entry and for material usage and material returns transactions you process in Project and Job Cost.

For projects that use a billing rate (such as time and materials projects), you use the new Default Billing Rate option to select one of the following sources:

  • Billing Rate – Select this option to use the billing rate specified for the project. (On a standard project, the billing rate is assigned to each material resource; on a basic project, the billing rate is assigned to the category.)
  • Use Customer Price List. Select this option to use the price list for the specified customer to determine the billing rate.
  • Use Specified Price List. Select this option to use a price list defined in Inventory Control. If you select this option, an additional new field appears that lets you enter the specific price list.

Understanding Detail Lines in Job-Related Orders
Each detail line on a job-related order must be applied to an existing cost category in an open contract and project. Item details assign inventory items to jobs, so the category cost type to which they apply must have a material cost class. Miscellaneous charge detail lines let you assign costs for all other cost classes labor, equipment, subcontractor, overhead, and miscellaneous cost.

When you select the Job Related option, additional fields appear in the detail-entry grid to let you enter job-related information for each item or miscellaneous charge on the order or quote. You can also choose the following options:

  • Retainage accounting (Note that the Retainage option will not be available if you choose all invoicing to be handled by PJC.

Retainage is where a percentage of the payment is held back for a fixed period of time, when it is separately invoiced. You select the Retainage option to indicate that retainage applies to the document you are entering.

When you select the Retainage option, a Retainage tab appears on the Order Entry form where you specify how to process the retainage invoice for this order.

  • Project invoicing – If you select this option, all of the billing for this order will be handled by the Project and Job Cost module. Order Entry will not create an invoice for this order, but will pass all information to Project and Job Cost for it to process billings using the Create Billing Worksheet.

If you use Project and Job Cost and expect to create orders or shipments for non-existing customers, you should choose a default template that includes a tax group. (If you choose project invoicing with a non-existing customer, you cannot edit the tax group. If it is blank, you will not be able to add order details.)

When you post the document, Order Entry will update the contracts, projects, categories, and (if required) resources in Project and Job Cost to which the items in this order apply.

Using I/C Unit of Measure Conversion Factors
If you are entering job-related orders or shipments where the Default Order UOM = Pricing Unit (set in the O/E Options form) and the Default Billing Rate = Billing Rate (set for the project in the Project and Job Cost module), Order Entry will default the unit of measure from the current price list, and then re-calculate the unit price based on the billing rate specified in PJC Contract Maintenance.

When you post job-related material transactions in Order Entry, Project and Job Cost converts the quantity used in the transaction to the unit of measure used for the specified project resource category. To make the conversion, the program uses the conversion factor specified for the unit of measure in the item record in Inventory Control.

Using Fractional Quantities
If you do not use fractional quantities in Inventory Control, you use the stocking unit of measure when you set up resource categories for your projects. Otherwise, if you post units of measure that are less than the I/C unit of measure used for a resource category, the quantities shown for the resource category in Contract Maintenance are rounded to a whole number and may be misleading.

For example, if you post 5 “each” in Order Entry, but Project and Job Cost uses “dozen,” the quantity that appears for the resource category is 0.
Taxes

Although Project and Job Cost allows tax groups to be specified by project, if you are producing the invoice in Order Entry, the tax group specified for the order applies to all contracts and projects listed in the O/E document details.

If you require different tax groups for different contracts and projects, they will have to be entered on separate orders.

Note: If the document is set for Project Invoicing, the tax group of the project will be used to calculate the tax because the invoice will be generated in Project and Job Cost.

Prepayments
When you record job-related prepayments, you also distribute the payment amount to the details on the order. Order Entry lets you automatically prorate payment amounts to individual details or do a “top-down” distribution, starting at the category, and resource, the work in progress account will be overstated, (costs recorded twice) and so will Contract Maintenance.

Similarly, if you enter a job-related order in Order Entry that includes a shipping miscellaneous charge, and then process an A/P invoice for the same charge and treat it as a job-related invoice, you will double-record charges for the job.

If you are invoicing in Project and Job Cost, it might make more sense to omit the miscellaneous charge on the order in Order Entry and record the transaction in Accounts Payable. The shipping charge for the job will then be picked up on the billing worksheet and included on the invoice created in Accounts Receivable.

In any case, you have to decide when and how you want to transfer costs to jobs, and then set up the procedures for processing those costs.

Cost of Kitting Items in Job-Related Orders
Kitting items are treated differently in Project and Job Cost than they are in Order Entry.
In Order Entry, a kitting item is a collection of separate items, where revenue is recognized at the master level, but costs are recognized for each item in the kit.
In Project and Job Cost, however, a kitting item is treated as a single item for both revenues and costs.
This means that for job-related orders:

  • Order entry adds the cost of all kit components to create a single cost for Project and Job Cost, so PJC can recognize one revenue amount and one cost amount.
  • If you match transactions from Inventory Control with those from Project and Job Cost, I/C will provide G/L with a string of component cost entries, whereas PJC will provide G/L with a single master cost.

Posting Job-Related Shipments and Invoices
Job-related transactions can take two separate paths. You can invoice orders through Project and Job Cost (by choosing the Project Invoicing option) or you can create invoices in Order Entry.

Order Entry lets you create job-related orders in Order Entry and manage the billing and invoicing in the Project and Job Cost module by using the Project Invoicing option.

If you are using project invoicing, posting the shipment in Order Entry completes the transactions for O/E. The transaction is sent to Project and Job Cost, for it to calculate the extended billing amount and the cost portion of the order.

You can then process the billings for the transaction:

  • By using Project and Job Cost’s Create Billing Worksheet when the project status is set to Completed.
  • By manually entering an invoice in Accounts Receivable. (Accounts Receivable lets you bill customers for completed projects when the projects status is set to open.)

If you choose project invoicing, you cannot invoice an order or shipment in the Order Entry module.
Note: You cannot post credit notes for job-related project invoicing documents. Because of this, Order Entry lets you enter negative shipments for these job-related orders.

Posted in July 2008, Newsletter | Tagged , , , , , | Leave a comment

WMS – An Overview

The evolution of warehouse management systems (WMS) has followed a very similar track as that of many other software solutions. While originally created to monitor the movement and storage of materials within a warehouse, the role of WMS has grown in scope to integrate itself with many aspects of manufacturing, including traffic management, order management, and even complete accounting systems such as Accpac ERP.

Although WMS continues to expand its functionality, the basic premise for a WMS remains unchanged. The primary purpose of a WMS solution is to control the movement and storage of inventory within an organization and process their associated transactions. Directed picking, directed replenishment, and directed put away are the key processes for every WMS. The detailed setup and processing within a WMS can vary significantly from one software solution to another, however, the basic logic will use a combination of item, location, quantity, unit of measure, and order information to determine where to place stock, where to pick from, and in what sequence to perform these operations.

The primary purposes for implementing a WMS solution are to give your organization increases in accuracy, reduction in labor costs (assuming the time saved in the warehouse is greater than time needed to maintain the system), and a greater ability to service the customer by reducing cycle times. There are, however, some common misconceptions regarding this type of solution. While increased accuracy and efficiencies in the receiving process may reduce the level of minimum stock required, the impact of this reduction will likely be negligible in comparison to overall inventory levels. The predominant factors that control inventory levels are lot sizing, lead times, and demand variability. It is unlikely that a WMS will have a significant impact on any of these factors. Additionally, while a WMS solution certainly provides the tools for more organized storage which may result in increased storage capacity, this improvement will be relative to just how disorganized your pre-WMS processes were.

Beyond labor efficiencies, the determining factors in deciding to implement a WMS solution tend to be more often associated with the need to do something to service your customers that your current system is unable to do such as first-in-first-out, cross-docking, automated pick replenishment, wave picking, lot tracking or serial tracking,

As you can see, there is more to WMS than meets the eye. From its humble beginnings of merely tracking inventory, the WMS solution has evolved to touch almost every facet of a company. This solution is not suitable for every business, but for those who need it, WMS can become a valuable tool to not only increase your company’s efficiency and profitability but also help to increase your customers’ satisfaction and retention.

If you have any questions or need additional assistance, please contact your Axis consultant or email us at info@axisgp.com for more information.

Posted in July 2008, Newsletter | Tagged , , , , , , , , , , , , , , , , , | Leave a comment