Now you can get the training you need to deploy a successful CRM strategy – any place, anytime

At Axis Global Partners, we make increasing our client’s CRM implementation success rates a priority. We understand that to accomplish this goal, we need to bridge the gap between technology and our client’s knowledge and readiness to deploy their solution.

In this connection, we are proud to announce a professional online certificate program designed by the College of Business Administration at Florida International University (FIU) and Dr. Nancy Rauseo. This program combines real world expertise from CRM professionals and academic excellence from an accredited (AACSB) public research university.

This CRM Online Professional Certificate Program, gives you access to the latest and most proven CRM methodologies, concepts, tools, and practices. And best of all, you can start deploying them while you are in training!

Throughout the program, you will have ongoing online interactions with well-known CRM and marketing faculty and experts from Florida International University (FIU). Our lead facilitator has held senior executive positions in corporations, implementing CRM initiatives from strategy, people, process, and technology perspectives. This faculty will serve as your CRM consultants, helping you implement your own CRM initiatives. You also will have the opportunity to interact online with other program participants through online discussion forums and real-time chat rooms, enabling you to share best practices and challenges. For the duration of the program, we will create a real learning community!

Upon completing the program requirements, you will receive a certificate from the College of Business Administration at Florida International University.


This online program will be available in March 17 through June 27, 2008.


The total cost of this online program is $1,895 (Single participant fee)

CRM Best Practices Research Papers

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