We are very excited and proud to announce the roll out
of our professional online certificate program. This one of a kind program
was designed with the collaboration of the College of Business Administration
at Florida International University (FIU) and Dr. Nancy Rauseo. This program
combines real world expertise from CRM professionals and academic excellence
from an accredited (AACSB) public research university.
“We service many clients in areas outside of our geographical locations,
including the Caribbean that historically could not participate in our
training programs. This program was designed with them in mind”
stated Manny Buigas, CEO.
“You will have ongoing online interactions with well-known CRM
and marketing faculty and experts from Florida International University
(FIU). They will serve as your facilitators and CRM consultants. You will
also have the opportunity to interact online with other program participants
through online message boards and real-time chat rooms, enabling you to
share best practices and challenges. For the duration of the program,
we will create a REAL learning community!”
added Dr. Nancy Rauseo.
Why On-line training
Convenience. Flexibility. Results. This is
the first CRM online program tailored for the working professional. Why
spend money on travel and accommodations when you can learn on your own
time? Put the resources of an accredited research university, with a strong
global presence, at your fingertips. Technology-enabled collaborative
learning gives you a flexible way to gain the knowledge you need to implement
CRM and communicate with fellow professionals and CRM experts the way
you like to learn: actively.
Objective of Program
The objective of this professional online certificate program is to
enable our clients, prospects and consultants to successfully design an
effective CRM strategy and implementation plan for any organization.
According to several research studies, CRM implementation projects fail
at a rate of about 50 to 60%. The good news is that the adoption of CRM
best practices has resulted in outstanding ROI rates of 100% to 500%,
with payback periods of a year. There is a need for learning how
to implement CRM.
We have prepared a DEMO of our program. Please visit us at CRM
On-Line Demo to access it, please click on the View the Demo button
on the right-hand side of this page. Classes are limited to 25 participants,
so be sure to sign up right away for the Fall 2006 session starting September
4th. The registration deadline is August 18th.
If you have any questions about the program, please contact us at firstname.lastname@example.org.