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Tag Archives: How to buy CRM
Best Practices – Selecting a Software Vendor and Solution Provider to implement a Warehousing System
Finding a Solution Provider: The ideal solution provider or reseller has knowledge of supply chain management, warehouse and accounting operations and experience with integrating software for businesses in your industry. When evaluating a WMS reseller, ask yourself these questions: What … Continue reading
Posted in Newsletter, October 2007
Tagged ACCPAC, Axis Newsletter, Business insight, business management systems, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, Data Warehouse, employee retention, Enhanced customer satisfaction and retention, How to buy CRM, Sage Accpac, Sage CRM, SageCRM, Warehouse Management Systems (WMS)
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Measuring CRM’s Bottom Line Impact – Part 1 By Dr. Nancy Rauseo
Sometimes the most challenging part of implementing CRM is selling it internally to your company’s management and to the employees that will end up living and breathing CRM. Regardless of a company’s size, you will likely need to quantify the … Continue reading
Posted in March 2007, Newsletter
Tagged ACCPAC, Axis Newsletter, Business Intelligence (BI), business metrics, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, How to buy CRM, Human Resources (HR), Human Resources Management System (HRMS), Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, Key performance indicators (KPI), Sage Accpac, Sage CRM, Sage HRMS, SageCRM
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The SMB Advantage in CRM
The CRM literature is filled with stories of companies that have failed to implement CRM technology successfully. But have you ever stopped and wondered what types of organizations are more prone to this failure? The purpose of this article is … Continue reading
Posted in March 2006, Newsletter
Tagged Axis Newsletter, business management systems, business metrics, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, Data Warehouse, employee retention, Enhanced customer satisfaction and retention, Enterprise Resource Planning (ERP), ERP Solutions, How to buy CRM, Human Resources (HR), Human Resources Management System (HRMS), Sage Accpac ERP, Sage CRM, Sage HRMS, SageCRM, Warehouse Management Systems (WMS)
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Defining Customer Intelligence Requirements By Dr. Nancy Rauseo
Implementing a physical CRM software solution is the easy part. Figuring out what information to capture in the CRM solution and how to use it are the more difficult tasks. Before thinking about a CRM software solution, companies first need … Continue reading
Posted in February 2006, Newsletter
Tagged Axis Newsletter, Business insight, Business Intelligence (BI), CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, How to buy CRM, Sage CRM, SageCRM
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The Financial Impact of CRM: The Real Story (Part 2)
This article is the second of a series of articles focusing on the financial impact of CRM on an organization. The article centers on the CRM benefits associated with increased revenues. We will also highlight a few best practices related … Continue reading
Posted in December 2005, Newsletter
Tagged Axis Newsletter, business metrics, CRM Features, CRM Software, Customer loyalty, Customer Relations Management (CRM), Customer retention, employee retention, Enhanced customer satisfaction and retention, How to buy CRM, Human Resources (HR), Human Resources Management System (HRMS), Improved Profitability, Increase efficiency, Increase productivity, Increase profits, Increase revenues, Reduce costs, Reduce total cost of sales, Sage CRM, Sage HRMS, SageCRM
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