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Author Archives: Manny Buigas
Integration is Key to Unlocking the Potential of Your Company’s CRM System
For CRM to really work its magic, integration must be a crucial ingredient. If we accept that knowledge of a customer is even more important than performance of your product, then CRM can be a key differentiator, and a key … Continue reading
Posted in Uncategorized
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Business Intelligence Continues to Grow
Business intelligence (BI) applications became one of 2012′s must-have technologies – a list that also includes cloud computing, social media and mobile solutions. At the same time, many of these innovations will likely intersect with one another in 2013. In … Continue reading
Section 179 Deduction Extended
If you are currently lease-financing any of your equipment or software, you will be happy to know that the Section 179 Deduction has been extended in the Fiscal Cliff Bill. According to the bill, you can write off the entire … Continue reading
Posted in April 2013, Newsletter
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Incorporate Social Media into Your CRM Strategy for Better, More Informed Customer Interactions
No matter how big or small your company may be, pleasing your customers should still be high on your priority list. Even a massive corporation like Google or General Electric should be just as focused on keeping customers happy, satisfied … Continue reading
Could Business Intelligence Improve Customer Relationships?
Business intelligence (BI) has been around for quite some time, but the sector experienced a major revival in 2012, driven largely by the increasing need for advanced data analytics. According to a recent Gartner survey, BI and analytics were voted … Continue reading
Software as a Service – The Benefits to Your Business
Online, Hosted, Cloud & SaaS are all terms that are coming into increasingly common usage when it comes to business software. While there may not be a unitary definition as yet of any of these terms, we are all starting to understand … Continue reading
Posted in Cloud
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Five Things to Consider Before Making Your CRM Decision
Internet-based technologies have played an important role in the development of modern CRM applications over the last several years. They have been the critical driving force behind the rise of on-demand (or cloud) CRM, and have also enabled on-premise CRM … Continue reading
Employee Buy-in Key to CRM Success
Companies looking to improve their customer relationship management (CRM) deployments need to take a harder look at their employees and not necessarily the technology itself. While technology is generally easy to implement, companies need to ensure that their employees are … Continue reading
Seven Reasons Your Company Should Invest in a Warehouse Management System
There is some debate as to whether an investment in a warehouse management system for a production, distribution, transportation, third party logistics or other supply chain company is worth the money and the implementation time. Instead of keeping employees doing … Continue reading
Use CRM to Build Valuable, More Profitable Relationships
Your customers are extremely valuable to your business. Without them, your company would not succeed; therefore, it is important to continually monitor and strengthen your relationships with the very people who invest in your products and services. Many companies develop … Continue reading
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