New features added to Communications in Sage CRM version 7.1

Any non-Sage CRM users (external attendees) who have been added to an appointment via Exchange or in Sage CRM are automatically added to the appointment in Sage CRM. Such appointments are stored against these external attendees in Sage CRM, therefore preserving an accurate communications history.

This feature can be used to show non-CRM user attendance at a meeting, even if Exchange Integration is not in use. Click here to learn how.

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